01
Send it in or call for mobile service
Ship saws, headsets, or lights to Lemoyne, or schedule on-site FIRECOM diagnostics in PA, MD, and NJ. Give us the model and the symptom.
Services
Getting you backin service.
When a saw, headset, or warning light goes out of service, response suffers. EFES exists to shorten that gap. We repair, recondition, and support the life-safety equipment departments run, from our shop in Lemoyne, PA, just outside Harrisburg.
Lemoyne, Pennsylvania
An authorized service center for the brands crews trust.
No long silences, no guessing when your gear comes back. The process is simple and the communication is direct, so equipment officers always know where things stand.
Fire Rescue Saw Service
We overhaul and maintain fire rescue saws with OEM parts guaranteed to fit, so they start on the first pull and hold torque in heat and smoke.
Brands serviced
FIRECOM Headset Repair & Mobile Service
As an authorized FIRECOM dealer, we repair headsets and send mobile diagnostics straight to your station across PA, MD, and NJ, so the truck never has to leave the house.
Mobile diagnostics
Cutters Edge Parts & Service
We keep legacy Cutters Edge saws running with repair, maintenance, and direct replacement parts guaranteed to fit, plus a clear path to Truckman's Choice when a saw is ready to upgrade.
Models supported
Bullet & Carbide-Tipped Chain Reconditioning
We sharpen and recondition Bullet Chains and other carbide-tipped chains, replacing fractured cutters and restoring the low-kickback bite, better than new.
Chain restoration
01Fire Rescue Saw Service
A saw that won't start is a crew stuck on the roof.
A fire rescue saw that will not start, bogs under load, or fails to hold torque slows ventilation and puts the crew behind the job.
EFES overhauls and maintains fire rescue saws with OEM parts guaranteed to fit, so they start on the first pull and hold torque in heat and smoke.
The Lemoyne service team supports Cutters Edge, Truckman's Choice, Tempest / Ventmaster, Husqvarna, Jonsered, and Redmax rescue saws.
Cutters Edge
Fire rescue chainsaws and rotary saws
Repair, maintenance, and direct replacement parts
Truckman's Choice
372XP-TC and 572XP-TC platforms
Powerhead, handle, starter, and field-readiness service
Tempest / Ventmaster
Ventilation saw support
Diagnostics, parts sourcing, and operational checks
Husqvarna / Jonsered / Redmax
Professional powerheads
OEM-compatible mechanical service and tuning
02FIRECOM Headset Repair & Mobile Service
Lose comms and the crew loses the orders they need to hear.
Sirens, road noise, pump panels, and tool operation can overwhelm crew communication when headset systems fall out of spec.
As an authorized FIRECOM dealer, EFES repairs headsets and sends mobile diagnostics straight to your station across PA, MD, and NJ, so the truck never has to leave the house.
Service covers depot headset repair, battery and boom replacement, wired intercom troubleshooting, wireless pairing, and apparatus diagnostics.
Wireless systems
Pairing and signal reliability
Depot and mobile diagnostics
Wired systems
Harnesses, loops, cabling, and grounds
On-station apparatus inspection
ComHub units
Base-station performance
Pairing, antenna checks, and output tests
Headsets
Booms, cushions, batteries, housings
Authorized replacement parts and repair
03Cutters Edge Parts & Service
Cutters Edge closed in 2019. The saws are still on trucks.
Departments still rely on Cutters Edge saws that need model-specific parts, service knowledge, and upgrade guidance.
EFES keeps them running with repair, maintenance, and direct replacement parts guaranteed to fit, plus a clear path to Truckman's Choice when a saw is ready to upgrade.
Supported models include 2000 and 2100 Series Fire Rescue Chainsaws, plus 760R and 970R H1 and H2 Series Rotary Saws.
2000 Series Fire Rescue Chainsaw
Chain saw platform
Repair, service, and parts support
2100 Series Fire Rescue Chainsaw
Chain saw platform
Repair, service, and parts support
760R H1 / H2 Series Rotary Saw
Rotary rescue saw platform
Drive, guard, arbor, and parts support
970R H1 / H2 Series Rotary Saw
Rotary rescue saw platform
Drive, guard, arbor, and parts support
04Bullet & Carbide-Tipped Chain Reconditioning
A dull carbide chain means slow cuts and dangerous kickback.
A dull or damaged carbide chain slows roof work, increases vibration, and can create dangerous kickback when crews need predictable cutting.
EFES sharpens and reconditions Bullet Chains and other carbide-tipped chains, replacing fractured cutters and restoring the low-kickback bite, better than new.
Every chain is evaluated for cutter damage, link condition, and whether reconditioning or replacement is the better department decision.
Bullet Chains
Carbide-tipped ventilation chains
Sharpening, cutter inspection, and reconditioning
Fractured cutters
Damaged carbide teeth
Replace damaged cutters when the chain is a repair candidate
Low-kickback performance
Fireground cutting behavior
Restore predictable bite and tracking
Replacement review
Heavily damaged chains
Advise when replacement makes more sense than repair
How service works
Three stepsto ready.
No long silences, no guessing when your gear comes back. The process is simple and the communication is direct, so equipment officers always know where things stand.
02
Firefighter-led restoration
Authorized technicians inspect, repair, and recondition your equipment with OEM parts guaranteed to fit, so active warranties and factory performance stay intact.
03
Back in service
Gear returns certified and ready to perform: saws that start on the first pull, lights ready to spin, and comms that stay clear over the siren.
Saw repairs
Lemoyne service team
Ship to EFES or coordinate intake
Call with model and symptom
FIRECOM mobile service
Mobile diagnostics team
On-station support in PA, MD, and NJ
Scheduled station visit
Chain reconditioning
Sharpening technicians
Mail-in chain service
Service intake before return
Parts and quotes
Customer support
Phone consultation
(800) 504-2044
Service support
Let's get you backin service.
Call (800) 504-2044 or connect with the Lemoyne team to schedule repairs, order parts, or set up mobile FIRECOM service.
